IT Services

ASA's IT Service Department is essential for the company's operations and tech efficiency.

ASA's IT Services department manages network infrastructure, computers, printers, spirometers, and key platforms such as SAM, IMS, TEAMS, and Outlook as well as other technical issues that may arise.

Their role includes proactive maintenance, security measures, and troubleshooting. Beyond resolving technical issues, they educate employees on best practices, cybersecurity, and efficient tech use, making them the backbone of ASA's technological landscape.

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File an IT Ticket

We've compiled a comprehensive guide designed to assist you with processing SLIT payments as well as Cash payments at your clinic. This guide will help in navigating the fundamentals of BluePay initiating the process of Payments.

This detailed guide aims to provide you with a step-by-step walkthrough of BluePay.

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Resetting Your Passwords

To reset your passwords, visit the login screen and click "Forgot Password." Complete the form, and a temporary password will be sent to you via email for access.

Alternatively, you can reset your password from the “Employee Console” or by submitting an IT Ticket. You can click on the link below to reset your password.

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Getting Help

If you encounter difficulties while processing payments, don't hesitate to reach out to your account manager for assistance.

Account managers, being experienced professionals, can help navigate the challenges you're facing and provide guidance to resolve the issues. Alternatively, you may file an IT Ticket.

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